Bprime for Siebel

Enables Siebel CRM systems to be implemented quickly and correctly

Bprime™ for Siebel enables you to:

• Define desired business outcomes by mapping real business requirements to Siebel business processes
• Envision the full solution, taking full advantage of Siebel's capabilities
• Create implementation plans and measure progress against the desired business outcomes

Bprime helps ensure your Siebel CRM implementation matches your real business requirements and delivers the expected benefits, while reducing the time to complete the implementation.

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Bprime provides a single, integrated environment, allowing you to:

• Specify pain points and business goals as drivers of change
• Capture business processes as industry standard graphics and text
• Revise "out of the box" Siebel processes to match your key processes and goals
• Specify requirements as a delta to "out of the box" Siebel functionality, based on the revised business processes
• Identify metrics and measurement points for tracking business performance
• Generate tailored reports to communicate changes to managers and trainers

How It Works

Individually or in a workshop setting, executives and business analysts work together to identify drivers of change and their impact on key business processes. Bprime allows you to rapidly capture these as simple text items, or as easy to understand graphical "flow charts", using industry standard notation such as BPMN, UML, or Rummler-Brache.

Working with business process models created by Siebel, you can identify areas of difference between processes Siebel CRM supports before configuration, and your target business processes. Because you are working from the "out of the box" models, you are able to restrict your changes to the minimum necessary to achieve your business goals, and you can evaluate the cost/benefit of each particular change.

Using a simple drag-and-drop paradigm, all your changes to the base models can be traced back to the business drivers that they support, and all your configuration requirements are maintained in the context of the revised business processes. This ensures that the technical team understands not only what you are asking for, but why, allowing them to recommend alternate solutions that achieve the same business goal with less technical complexity.

By tagging configuration requirements with priority and phase information, you can enable incremental change, and you can evaluate the impact of postponed changes on the business processes those changes support. Identifying metrics and measurement points allows you to evaluate the real business results of your Siebel CRM implementation. And using Bprime's powerful reporting technology, you can generate training documentation directly from the model.

Bprime for Siebel is perfectly suited to making our customers successful with packaged enterprise application implementations.