Why Use Whistler?

Whistler offers a new way to engage technical pre-sales teams - through standardized data capture templates customized to each organization while keeping existing technologies, corporate systems, and processes.

Some of the benefits include:

• On-the-spot data capture of your customers opportunity details
• Standardized information capture
• Maximized existing Back Office and legacy system investments
• Leveraged resources by sharing assets
• Platform and device independence
• Report generation
• Capability of integrating with existing CRM systems

Whistler can aid management through:

• Customizable dashboards
• Trends analysis and sales pipeline forecasts
• Prospects analysis by the opportunity line and/or client vertical
• Monitoring vital performance metrics
• Developing better, more complete strategies and sales forecasts

Technical Information

Whistler encompasses the following technologies:

• Adobe LiveCycle PDF Generator for on demand generation of PDF reports.
• Adobe AIR is used as the front-end client technology to support data capture offline and online; allows for seamless data synchronization when connected.
• Adobe LiveCycle DataServices/Coldfusion is used to support data synchronization between the AIR clients and databases and provides the integration layer into other enterprise applications (CRM, ERP, others).
• Compatible with DB2, Oracle, MS SQL databases.

What you can expect:

• Easily supported data capture of customer opportunity details even while disconnected from the internet
• Facilitation of collaboration across teams by synchronized data to a central server
• Consistent view of information across the entire technical pre-sales team through the use of well-defined templates
• Enhanced management perspective through the use of dashboards that provide accurate forecasts and measurements
• Extended current CRM system

Ensemble Whistler Pricing and Purchasing

Price is for the product as-is. Customizations and enhancements can be procured through Ensemble consulting services.

One year of Customer Support Services must be added to initial purchase; for subsequent years purchasing support is optional.

A site license is also available for customers with over 350 users. For a quote, please contact us.

Note: Prices do not include any duties or taxes that may be associated with exporting our products to a foreign country.

Country of Shipment: CANADA

We accept payment by cheque, money order, wire transfer, VISA, MasterCard, or AMEX.

To order Ensemble Whistler, or for technical or sales assistance, please contact us.

Details of Customer Support Services for Ensemble Whistler:

• Upgrades to any of the core product components as new versions of Adobe components are released.
• Bug fixes within our core Ensemble Whistler (this does not include any bugs or problems that can be traced to LiveCycle itself).
• Ten (10) support incidents per year.
• Availability of support personnel Monday to Friday (except Canadian holidays), 9am to 5pm Pacific Time; GMT -8.
• Acknowledgement of support call within 24 hours.
• Resolution time depending on complexity of the problem reported.

Support plans with higher Service Level Agreement are available, please contact us for details.